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Contact SMS Consent
How trusted contacts consent to receive SMS notifications
How It Works
When an Are You SOS user adds you as a trusted contact, you'll receive an SMS asking for your consent before any alert messages are sent. Are You SOS supports three modes — Sober (sobriety), Okay (mental health), and Safe (personal safety) — and you may receive alerts for any of these depending on the user's selection.
- Someone adds your phone number as a trusted contact in the Are You SOS app
- You receive an SMS asking you to confirm or decline
- Reply YES to accept or NO to decline
- If you accept, you'll receive alerts only if they miss a check-in
Consent Request Message
When someone adds you as a trusted contact, you'll receive this message:
SMS You'll Receive
Are You SOS: [Name] wants to add you as a trusted contact. If they miss a check-in, you'll get an SMS alert. Reply YES to accept, NO to decline. Msg & data rates may apply. Reply STOP to opt out, HELP for help.
Your Response Options
Reply YES
Accept and receive alerts if they miss a check-in
Reply NO
Decline - you won't receive any messages
Reply STOP
Opt out of all messages permanently
Reply HELP
Get support information
Confirmation Message
After replying YES, you'll receive this confirmation:
Confirmation SMS
Are You SOS: You are now a trusted contact for [Name]. You may receive alerts if they miss a check-in. Reply STOP anytime to opt out, HELP for help.
Alert Messages
If the person you're supporting misses a check-in, you'll receive an alert. The message varies based on their selected mode:
Are You SOS: [Name] has not checked in to confirm their sobriety. Please reach out to them.
Are You SOS: [Name] has not checked in recently. They may need your support. Please reach out.
Are You SOS: [Name] has not checked in to confirm their safety. Please try to reach them immediately.
Message Frequency
Maximum 1 message per 24-48 hours per contact.
Alerts are only sent when a check-in is missed. Check-in intervals vary by mode: 24 hours for Safe mode, 48 hours for Sober and Okay modes. No marketing or promotional messages are ever sent.
Opt-Out Anytime
- Reply STOP to any message to stop all future messages
- Reply HELP to receive support information
- Contact [email protected] for assistance
Important Information
- Message and data rates may apply
- Carriers are not liable for delayed or undelivered messages
- Your phone number is used only for accountability alerts and is never shared for marketing
- Only contacts who reply YES receive any alert messages